Contact Vehoo

Tell us what you need help with.

Whether you are shopping on Vehoo, checking a store or delivery, sorting out an account question, or exploring Vehoo for your business, start here and we will route the conversation properly.

Start your enquiry

Choose the quickest route

Different questions, one clear starting point.

General marketplace enquiry

Use the secure form below for shopping, product, store, delivery, account, technical or general questions.

Open the enquiry form

Existing customer support

If you already have a Vehoo account, My Account keeps support connected to your customer profile and ticket history.

Open My Account

Merchant or business enquiry

Retailers, partners and businesses can use the dedicated merchant contact page for platform, integration and commercial discussions.

Contact the merchant team

Complete the form, then verify your email before the enquiry is sent.

What can we help with?

Choose the closest match. Vehoo can route the enquiry from there.

Your name

Email address

We use this address to verify and respond to your enquiry.

Telephone (optional)

Order reference (optional)

Only include the reference itself, not payment details.

Subject

How can we help?

Use at least 20 characters. Do not include passwords, payment-card details, verification codes or sensitive documents.

I have read the privacy notice and understand how my enquiry will be handled.

The enquiry is not sent to Vehoo until you open the verification link and confirm it. This does not subscribe you to marketing.

A useful first message

What should you include?

Tell us the outcome you need, what happened, and when it happened. If the question is about a particular store, product, delivery or order, include the relevant name or reference so the team can understand the context.

If you are an existing customer with an account, the Vehoo Help Desk in My Account is the best route for account-linked support and ticket history.